What This Page Covers and Why It Matters
Most questions we receive fall into four areas: funding an account, withdrawing what you've earned, sorting out login or verification issues, and reaching the support team. This FAQ addresses each of those directly, with specific steps rather than vague pointers. When you fund via bKash, you send from your bKash app to the account number shown at checkout, then confirm with your
PIN — the deposit reflects once our system matches the reference. Nagad and Rocket follow the same send-and-confirm pattern. Withdrawals go back to the same wallet you deposited from, and our team verifies the match before releasing funds. For account questions — OTP, ID verification, or session issues — the steps are laid out in the questions below. Availability of services depends
on your local law and eligible regions. If something isn't covered here, our support team handles it directly.
- bKash
- Nagad
- Rocket